Thank You for. . .Vs. I’m Sorry. . . Women, we say “I’m sorry” too much. Yes, I know it is nice to hear sometimes, and some people can’t forgive until they hear those words. However, it can also be the words that heighten a situation, grow tension, and even makes the other person feel bad. For instance. I show up late to an appointment. Nevermind the reason. The fact is, I’m late, and the other person has been needlessly waiting and wasting valuable time. Me - “I’m so sorry I’m late.” - I feel repentitive and “less than”. I’m on the defensive, and not sure how much I need to share about the WHY of the lateness. Other person – Now, they have to either say something to ‘forgive’ my lateness, which they may not feel. Or, they may be nudged into snarkyness or passive aggressiveness. It may not have been a big deal to them, but if it is a business relationship, I’ve said something huge about my reliability, and “I’m sorry” can’t fix it. They are on the side of having to be t...